Tools to Help You Communicate with Your Customers
Background
NABERS is developing a comprehensive customer framework, grounded in research, to better understand what motivates our customers. This framework has been transformed into some practical toolkits designed to help you (our Assessor network) to deepen your understanding and enhance your conversations with your customers.
How to Use These Resources
Understand customer drivers: Gain insights into what motivates different customer groups.
Access Tools: Utilise our slides, infographics, and shared language to communicate the benefits of NABERS clearly.
Tailor messaging: Adjust your approach when you have specific knowledge about individual clients or potential clients.
Available Toolkits
Co-Assess
- Shopping Centre CoAssess – Retail Stores
- Shopping Centre CoAssess - Centre Managements
- Shopping Centre Co-Assess graphics
Non-Government Schools
CoAssess for Shopping Centre